Please complete the cancellation form below to claim your statutory right of a 14 day refund if you are located in the EU (or UK).
You may also print the form below and send it to our address or by email.
Account Cancellation
Our core values
Amazing
We work hard each day to show our customers they can trust us to store their data securely, trust us to be available to provide technical support and trust us to always provide the best solutions.
Supportive
Whatever the issue – big or small – our customers can always reach out to us for personalised support. We’re a close-knit team, so our supportive approach is second nature.
Professional
We understand your surveys represent you and your company – so they need to be of the highest standard. We handle your projects as if they were our own.
Intuitive
‘User-friendly’ is our mantra and every aspect of SmartSurvey is designed with our customers in mind. Collecting information from your audience should never be complicated.
Flexible
We’re not set in our ways and innovation gets us excited. We love suggestions from our customers and we’ll always be able to build a package to suit your needs.
Friendly
We are professional, but not serious. You’ll always find a friendly voice at the end of the phone to help you.
Quality
Everything we do has to be done well. ‘That’ll do’ will never cut it with us.
SmartSurvey is a digital survey solution that helps anyone create surveys, build questionnaires and analyse the results.
