Patient Satisfaction Surveys

Patient satisfaction surveys are gaining importance, as it can help health providers improve their practices by means of learning patients’ opinions and suggestions. The result, is improved health care, happier patients and more satisfied Doctors/Nurses who are now confident they deliver adequate services and know what their patients expect, along with professional medical examinations and treatments.

With our online survey tool you can design and publish patient satisfaction surveys as and when you need and get real-time results which will be displayed in graphical format. This will give you the answers you’re looking for whilst doing so for FREE.

Try it out today, a survey only takes a few minutes to create and it's very simple to use. You can even use one of our ready-made patient satisfaction survey templates:

Do you need advanced Features? We offer two advanced account types: Professional and Corporate. If you're part of the NHS you will be eligible for our 'Not For Profit' discounts. We even offer additional discounts if you sign up on a yearly basis. Try us out now by Signing Up for Free, it only takes a few seconds to get started.

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If you have any questions regarding our system then please contact us.
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Customer Testimonials:
"Derbyshire Healthcare NHS Foundation Trust has used SmartSurvey since the beginning of 2013 and the benefits were obvious from the start. The system is very flexible and the support from the account team is second to none. We have used the system to conduct most of our surveying including supporting the Friends and Family Test for our inpatient and community teams. Reporting results is incredibly easy and the filtering and exporting functions allow us to retrieve results at a moments notice. The system is also supporting some of our auditing functions allowing auditors to input results in real time rather than using paper and typing up the results which has helped to increase efficiency and reduce costs. What convinced me to use SmartSurvey was the fact that a neighbouring Trust were happy to give a testimonial over the phone without the need for a sales pitch and I would be happy to give the same testimonial to a neighbouring Trust should they want reassurance."

John - Quality Manager, Derbyshire Healthcare NHS Foundation Trust
"It is a requirement for all GP Practices to carry out an annual survey of patient’s views on the Practice. Having looked at a range of on-line survey tools, we chose SmartSurvey, who helped us develop our questionnaire and then enabled us to carry out a trial run before we invited patients to respond. SmartSurvey collated the results which we could inspect at any time, and their support and customer service was outstanding. I have no hesitation in recommending SmartSurvey to any GP Practice intending to carry out their patient survey."

Michael - Norbury Health Centre – Patient Group
"We have been using SmartSurvey for a year and have had an excellent service. The software is very intuitive and the team are happy to help with any queries."

Deborah - Head of Communications and Engagement, Hampshire PCT
Patient Satisfaction NHSPatient Satisfaction NuffieldPatient Satisfaction Optegra
Some of our Healthcare Customers:
  • Airedale General Hospital
  • Barts and the London NHS Trust
  • Chelsea and Westminster Hospital
  • East Midlands Cancer Network
  • Hampshire PCT
  • Kettering General Hospital
  • Liverpool PCT
  • London Ambulance Service
  • NHS Bristol
  • NHS Direct
Try Us Out, Sign Up for Free
If you have any questions regarding our system then please contact us.
Join
Patient Satisfaction Surveys

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