The timekeeping of the engineer/s that attend your site? | | | | | |
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Presentation of engineers that attend your site? | | | | | |
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Communication between yourselves and engineers that attend your site – verbal? | | | | | |
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Communication between yourselves and engineers that attend your site – written log/email? | | | | | |
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The efficiency of engineers that attend your site (eg are issues dealt with in a timely and satisfactory way)? | | | | | |
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The knowledge and professionalism of engineers that attend your site? | | | | | |
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Overall quality of on-site support? | | | | | |
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