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5. Preferred contact number
6. Where did you access this website?
7. Which service are you giving feedback on?
8. Were you satisfied with the standard of service you received?
9. Were we polite, helpful, open and honest with you?
10. Did you receive the service in your language of choice? (Welsh or English)
11. Was the information provided to you in Welsh and/or English sufficient and easy to understand?
12. Did we deal with you within 10 minutes of your appointment time?
13. Do you generally feel you were treated fairly?
14. Any comments or suggestions on how we may improve: