Knowledge management

 

1. In which country do you work? *

 

2. Which sector do you work in?

 

3. What is your role?

 

4. Does your organisation have a knowledge management strategy?

 

5. If yes, in your opinion is the system?

 

6. If yes; how effectively does it ensure you have the right information at the right time and place to aid the identification of improvements?

 

7. If yes; do you consider the process for understanding knowledge requirements to be an inclusive one?

 

8. If yes; how regularly is the requirement reviewed?

 

9. Are you aware of the range of intelligence held across the organisation?

 

10. How often would you refer to intelligence from within you organisation in order to identify areas for improvement?

 

11. How often would you seek intelligence from within your organisation to learn lessons?

 

12. Do you find the intelligence available to be sufficient?

 

13. How often would you think to look for intelligence outside of your organisation to learn lessons?

 

14. How would you rate your organisations approach to capturing tacit knowledge? (Information held in people’s head)

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