GP Services - Improved Access Survey 2017

 

1. Clinical Commissioning Groups (CCGs) plan and buy healthcare services for the local population in your area.

National funding is available from 2018 to improve access to GP services. This includes ensuring that everyone has more convenient access to GP services, including a mixture of same day and routine appointments on weekday evenings after 6.30pm, and at weekends based on local needs. This piece of work is known as ‘delivering improved access to GP services’.

As local CCGs we are currently considering how best to deliver improved access in your area so that it meets the needs of our population and is realistically deliverable within the budget we have been allocated to provide this additional service. There is a national and local shortage of GPs and other clinicians who work in general practice. This means that improved access services could be provided at a venue other than your own surgery and that you may not see your own GP or even a GP from your usual practice. Should that GP need to access your medical records, your consent will be sought when you book the appointment.

The CCGs would like to find out more about your views on improving access to GP services in the evenings and at weekends.

By completing the survey you have the opportunity to tell us:

• How likely you are to use appointments in the evenings and at weekends.

• The kind of services you might want to use in the evenings and at weekends.

• Where you would be willing to travel to access appointments in the evenings and at weekends

In deciding what level of improved access provision is needed for the local population, the CCGs will consider the responses to this survey, alongside; evidence of how GP appointments are currently used; current levels of usage of other services during extended access periods such as GP Out of Hours, A&E and local urgent treatment centres/minor injury units. We will also look at nationally available evidence where these approaches have been piloted. All of this information will help inform how improved access is provided in your local area.

The survey will take around 5 minutes to complete and is anonymous.

If you have any queries regarding this survey please contact the Primary Care Team at NHS East Surrey CCG on 01883 772812 or send an email to: rhianna.hills@nhs.net.

Alternatively, paper copies of the survey will be available at your local GP Practice. Please ask at Reception.

Please tell us where you live:  *

 

2. Please select from the list below the GP Practice you are registered with:  *

 

3. Which of the options below are you most likely to use, if available at a local venue?

Please select ONE box per option *

Unlikely to useLikely to useI don't know/not sure
Option 1: Weekdays, after 6:30pm
Option 2: Saturdays AM
Option 3: Saturdays PM
Option 4: Sundays AM
Option 5: Sundays PM
 

4. In future, we are likely to develop a variety of services which will be available in the evening and weekends. What services might you like to be able to access during these times, not necessarily at your own Surgery?

Please select ONE box per option *

YesNoDon't know/not sure
Option 1: Screening and Prevention (e.g. cervical screening)
Option 2: Wound Care
Option 3: Blood Testing
Option 4: Routine Appointments
Option 5: Minor Ailments
Option 6: Urgent Problems
Option 7: Mental Health Services
Option 8: Family Planning Services
Option 9: Child Vaccinations
Option 10: Long Term Condition Reviews
 

5. These out of hours services may not be delivered from your own GP Practice, therefore you may need to travel to a nearby Practice to access these services. Where would you be willing to travel to?

YesNoDon't know/not sure
Caterham
Redhill
Horley
 

6. What would you be most likely to use these services for?

YesNoDon't know/not sure
Routine planned appointment
Urgent on the day appointment
 

7. Do you have children under the age of 18? If the answer is no, please go straight to question 10.

 

8. If you answered yes to the above, how old are they?

 

9. Which of the options below, are you most likely to use these services for, for your children?

Please select ONE box per option

Unlikely to useLikely to useI don't know/not sure
Option 1: Weekdays, after 6:30pm
Option 2: Saturdays AM
Option 3: Saturdays PM
Option 4: Sundays AM
Option 5: Sundays PM
 

10. Do you have a Long Term Condition?

 

11. If you answered yes to question 10, would you prefer to see your own GP within working hours or a different GP/Healthcare Professional on an evening or weekend?

 

12. Please use this box to let us know if there is any further information you think we need to know to provide improved access