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Website Visitor Feedback
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We would like to know more about your experiences when visiting our website. By providing feedback, we can continue to improve our services to customers. Please complete our confidential survey and enter into our prize draw to win a £50 M&S voucher. Please note you do not need to have purchased on the site to complete the survey, all views welcomed.
1.
Question 1.
Where did you hear about our website?
Advert
Referral from friend
Search engine
Editorial in magazine/newspaper
Diabetic nurse/doctor/healthcare professional
Other (please specify):
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Input box for - Other (please specify):
2.
Question 2.
What is your gender?
Male
Female
3.
Question 3.
What is your age?
under 18
18-24
25-34
35-54
55+
4.
Question 4.
What brings you to the FRIO website?
I have diabetes
I am looking for someone who has diabetes
I have a non-diabetic condition which requires medicine cooling
I am looking for another person who requires non-diabetes related medicine cooling
I am looking for sports cooling bands
I am looking for drinks coolers
Other (please specify):
This is required
Input box for - Other (please specify):
5.
Question 5.
Please enter your email address: (Optional - to enter into the prize draw)
6.
Question 6.
Did you purchase as a result of visiting the FRIO website today?
Yes
No
Other (please specify):
This is required
Input box for - Other (please specify):
7.
Question 7.
If you answered ‘No’, what prevented you from purchasing?
I can buy cheaper elsewhere
I found the payment process difficult
VAT was added at checkout
Other (please specify):
This is required
Input box for - Other (please specify):
8.
Question 8.
What is your preferred method of online payment?
Credit card/direct debit card
Paypal
Other (please specify):
This is required
Input box for - Other (please specify):
9.
Question 9.
What improvements would you like made to the FRIO website?
10.
Question 10.
Please tick if you do not want to receive news and offers from FRIO