Baines Simmons Survey

Safety survey – EU Regulation 261/2004 Denied Boarding / Delayed flight compensation

Baines Simmons Ltd is an independent consultancy organisation working with our clients to achieve the highest levels of aviation safety. We have decided to run this survey to help us  collect of genuine evidence and gain a full understanding of the safety impact of this EU legislation.
This survey will take 5-10 minutes to complete. It would be helpful if you would provide examples and as much factual information as possible to support your answers. Please complete the survey by 30 December 2017.
Be assured that all answers you provide will be kept in the strictest confidentiality. Your organisation’s and your name will not be shared with any other party.  The sole aim of this work is to improve aviation safety.
Thank you for taking part in this voluntary survey, which we believe will provide an important contribution to keeping people safe.  

If you have any questions or concerns, please contact us via

Thank you