Evaluating the effectiveness of NHS Eastern Cheshire CCG's digital communications channels
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1. What’s it all about?
We want to find out how people use our website and social media accounts. By completing this survey, which should take no longer than five minutes, you will help us understand how we can improve the user experience and meet your needs as effectively as possible.
Your answers will also help us plan public engagement this summer on proposals for changes to healthcare services.
Please complete the survey by 5pm on Friday 1 July.
What is your status in relation to the CCG or health services in Eastern Cheshire?
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2. If you work in the public sector, enter the name of your employer and your job title below.
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3. In general, how often do you use CCG digital channels to find information on healthcare? (This may include the CCG website, Twitter, Facebook, LinkedIn and YouTube). *
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4. On a scale of 1 to 5 (1 being “I have no need” and 5 being “I definitely need”) “I need NHS Eastern Cheshire CCG’s digital channels to . . .
Find information about my local GP surgery, pharmacy, dentist or optician *
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5. Direct me to information that clearly explains how to access healthcare services *
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6. Find out about the services of other healthcare providers (e.g. East Cheshire NHS Trust, Cheshire and Wirral Partnership NHS Foundation Trust) *
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7. Read Health Matters columns about topics such as mental health, stopping smoking and sun safety *
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8. Read news about the CCG’s work *
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9. Read Governing Body papers or CCG policies and procedures *
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10. Read the CCG’s Prospectus or Annual Report *
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11. Find out about the CCG’s responsibilities *
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12. Find out about the CCG’s priorities *
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13. Learn about procurement opportunities *
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14. Find information on meetings and public engagement events organised by the CCG *
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15. Get contact details for CCG employees *
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16. Get contact details for the CCG’s communications and engagement team *
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17. Get contact details for Governing Body members *
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18. Comment via social media on a specific piece of website content like a policy, news item, report or guidance document *
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19. Seek advice via social media on any aspect of the CCG’s work *
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20. Ask questions on Twitter for the CCG to answer *
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21. Access CCG guidance to help you perform your role *
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22. Find out about the CCG’s geographical area *
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23. Share and direct others to CCG content via social media or by email *
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24. Learn about the CCG’s structure *
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25. Clarify what the CCG is, what it does, and how it fits into the wider health service *
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26. Find out how to get involved in the CCG’s work *
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27. Find out how to support patient involvement in your work *
28. Do you have any other needs that the CCG’s website, newsletters or social media may be able to help you with in your role?
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29. How have you accessed this survey? *