Learning Disability Feedback Survey

This survey is about the Service and Support provided by the team. Your views are important in helping us understand how well the service is working and how things can be improved. The questions should be answered by the parent or carer of the child who received the service. Surveys are anonymous so please do not include your name or contact details in your responses. Thank you.

Please rate the following:

	1 = Poor	2 = Fair	3 = Satisfactory	4 = Good	5 = Excellent
a) Understanding of what we needed help with was	a) Understanding of what we needed help with was 1 = Poor	a) Understanding of what we needed help with was 2 = Fair	a) Understanding of what we needed help with was 3 = Satisfactory	a) Understanding of what we needed help with was 4 = Good	a) Understanding of what we needed help with was 5 = Excellent
b) The teams response to me, in a timely manner was	b) The teams response to me, in a timely manner was 1 = Poor	b) The teams response to me, in a timely manner was 2 = Fair	b) The teams response to me, in a timely manner was 3 = Satisfactory	b) The teams response to me, in a timely manner was 4 = Good	b) The teams response to me, in a timely manner was 5 = Excellent
c) Helpfulness / usefulness of: advice, support and resources provided was	c) Helpfulness / usefulness of: advice, support and resources provided was 1 = Poor	c) Helpfulness / usefulness of: advice, support and resources provided was 2 = Fair	c) Helpfulness / usefulness of: advice, support and resources provided was 3 = Satisfactory	c) Helpfulness / usefulness of: advice, support and resources provided was 4 = Good	c) Helpfulness / usefulness of: advice, support and resources provided was 5 = Excellent
d) Being treated with respect and dignity was	d) Being treated with respect and dignity was 1 = Poor	d) Being treated with respect and dignity was 2 = Fair	d) Being treated with respect and dignity was 3 = Satisfactory	d) Being treated with respect and dignity was 4 = Good	d) Being treated with respect and dignity was 5 = Excellent
e) Likelihood of recommending this service to family and friends is	e) Likelihood of recommending this service to family and friends is 1 = Poor	e) Likelihood of recommending this service to family and friends is 2 = Fair	e) Likelihood of recommending this service to family and friends is 3 = Satisfactory	e) Likelihood of recommending this service to family and friends is 4 = Good	e) Likelihood of recommending this service to family and friends is 5 = Excellent

We appreciate your comments about the service so please tell us in your own words, in relation to you and your family, how the service/team members have helped and /or how the service could have been better/could be improved:

Learning Disability Feedback Survey - Parent/Carer

Please rate the following:

We appreciate your comments about the service so please tell us in your own words, in relation to you and your family, how the service/team members have helped and /or how the service could have been better/could be improved: