Patient Survey March 2019

 

1. How helpful do you find the receptionist at your GP Surgery?

 

2. Are you aware we have a private room next to reception if required?

 

3. In the past 6 months, how easy have you found getting through on the phone?

 

4. How do you rate this?

 

5. Are you aware the practice offers the facility of on-line booking for appointments?

 

6. Are you aware the practice offers facility to order repeat prescriptions on-line?

 

7. If you have attended a pre booked appointment. How long do you usually have to wait at the practice for your consultation to begin?

 

8. How do you rate this?

 

9. Thinking about your consultation today, how do you rate the following?

FairGoodVery GoodN/A
How thoroughly the clinician asked about your symptoms and how you are feeling?
How well the clinician listened to what you had to say?
How well the clinician put you at ease during your physical examination?
How much the clinician involved you in decisions about your care?
How well the clinician explained your problem and treatment that you need?
The amount of time your clinician spent with you today?
The clinicians patience with your questions and worries?
The clinicians care and concern for you?
 

10. All things considered, how do you rate your practice?

 

11. If you have attended today, who did you see?

 

12. If you have any other comments or suggestions please let us know

 

13. Are you?

 

14. Age Group

 

15. To help us ensure our contact list is representative of our local community please indicate which of the following ethnic backgrounds you would most closely identify with?

  • White
  • Asian or Asian British
  • Mixed
  • Black or Black British
  • Other Ethnic Group
Check out our survey templates or create your own.
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