Talk To Us Event - Support and Resources for All

1. Introduction

Thank you for taking the time to complete this survey.
Healthwatch West Berkshire is an independent organisation making sure your voice is heard in local health and social care decisions. We know accessing healthcare, mental health support and social services can be challenging. 

This survey gives you the chance to share your experiences and ideas for improvement. Your anonymous feedback will:

- highlight service gaps,
- be shared with the NHS, West Berkshire Council and providers,
- shape future projects and community support

Thank you. Your voice matters!

 

1.  What is your age? Please tick the one below: *

 

2. What is the first part of your postcode? e.g, RG14   *

 

3. What is your gender identity? *

 

4. What is your ethnic group? *

 

5. Do you have any specific physical disabilities, learning disabilities, or sensory

impairment? Please, tell us more *

 

6. Have you ever struggled to access healthcare or social support in your area? *

 

7. What are the main reasons you find it difficult to access healthcare or social services? (Select all that apply) *

 

8. How do you usually find out about healthcare and social services? (Select all that apply) *

 

9. Have financial struggles ever impacted your physical or mental health? (Select all that apply) *

 

10. What kind of support would be the most helpful for you? (Select all that apply) *

 

11. Have you heard about below mental health services? Did you use them or not? *

I have heard of it and used itI have heard of it but not used itI have not heard of it I’m not sure I prefer not to say
Crisis Resolution and Home Treatment Team (CRHTT - local service)
CMHT (Community Mental Health Team - local service)
NHS Talking Therapies (national service)
CAMHS (Child and Adolescent Mental Health Services - local service)
MHICS (Mental Health Integrated Community Service - local service)
Samaritans (national service)
Mind in Berkshire (local service)
Eight Bells for Mental Health (local service)
Time to Talk West Berkshire (local service)
Recovery in Mind (local service)
SHOUT (national 24/7 service)
SHaRON (Support, Hope and Recovery Online Network - local service)
SANE (national service)
Calmzone (national service)
 

12. Do you feel there are enough mental health services and organisations available in West Berkshire to support people when they need help? *

 

13. Do you feel that health and social care services work well together to support people in your community? *

 

14. What are the biggest issues of health and social care services that affect you or your family? (Select all that apply) *

 

15. If you could improve 3 things about health and social care, what it would be? (Choose maximum 3 options) *

 

16. What would make you feel more supported in managing your health and well-being? (Select all that apply) *

 

17. Have you ever avoided seeking help for a health or social care issue because the process felt too complicated or unclear? *

 

18. How can local services make sure people like you feel heard and involved in decisions about health and social care? (Select all that apply) *

 

19. Would you like to enter our prize draw to win £50 Tesco voucher? *