Customer Satisfaction Survey

 

1. Please enter your email address below:

 

2. Please can you indicate what product/service you have recently purchased?

 

3. How well does your Amulet Hotkey solution meet your needs?

 

4. What was your primary reason in choosing the Amulet Hotkey product?

 

5. How satisfied were you with the speed of communication from Amulet Hotkey with regards to your initial enquiry and quotation?

 

6. The following statements refer to your relationship with your Account Manager, please indicate whether you agree or disagree.

Strongly AgreeAgreeNeutralDisagreeStrongly Disagree
My Account Manager is always courteous
My Account Manager deals with my questions professionally
My Account Manager is very knowledgeable and understands my needs
 

7. How would you rate the level of support you have received for your initial installation and the continued running of your solution?

 

8. Given your experience with Amulet Hotkey, how likely are you to purchase another Amulet Hotkey product?

 

9. Taking into consideration the features and benefits of your recent purchase. Do you have any recommendations on how we can further improve the current solution?

 

10. Overall, how would you rate your customer satisfaction?