Fast Food Restaurant Survey

Thank you for taking the time to answer our survey. We at [RESTAURANT] strive to provide the highest possible standards, in all sectors of the food industry, to make your experience enjoyable. Your feedback is greatly appreciated and will help us improve our services to you.

1. Quality of the Food

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
The Menu had Plenty of Variety	The Menu had Plenty of Variety Strongly Disagree	The Menu had Plenty of Variety Disagree	The Menu had Plenty of Variety Neutral	The Menu had Plenty of Variety Agree	The Menu had Plenty of Variety Strongly Agree
The Food was Served Fresh	The Food was Served Fresh Strongly Disagree	The Food was Served Fresh Disagree	The Food was Served Fresh Neutral	The Food was Served Fresh Agree	The Food was Served Fresh Strongly Agree
The Food was Cooked to my Liking	The Food was Cooked to my Liking Strongly Disagree	The Food was Cooked to my Liking Disagree	The Food was Cooked to my Liking Neutral	The Food was Cooked to my Liking Agree	The Food was Cooked to my Liking Strongly Agree
The Food was Flavoursome	The Food was Flavoursome Strongly Disagree	The Food was Flavoursome Disagree	The Food was Flavoursome Neutral	The Food was Flavoursome Agree	The Food was Flavoursome Strongly Agree
The Quality of the Food was Great	The Quality of the Food was Great Strongly Disagree	The Quality of the Food was Great Disagree	The Quality of the Food was Great Neutral	The Quality of the Food was Great Agree	The Quality of the Food was Great Strongly Agree

2. Quality of the Restaurant

	Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied	N/A
I was Served in Good Time	I was Served in Good Time Very Dissatisfied	I was Served in Good Time Dissatisfied	I was Served in Good Time Neutral	I was Served in Good Time Satisfied	I was Served in Good Time Very Satisfied	I was Served in Good Time N/A
The Menu was Well Laid Out and Easy to Read	The Menu was Well Laid Out and Easy to Read Very Dissatisfied	The Menu was Well Laid Out and Easy to Read Dissatisfied	The Menu was Well Laid Out and Easy to Read Neutral	The Menu was Well Laid Out and Easy to Read Satisfied	The Menu was Well Laid Out and Easy to Read Very Satisfied	The Menu was Well Laid Out and Easy to Read N/A
Employees were Patient whilst I Ordered	Employees were Patient whilst I Ordered Very Dissatisfied	Employees were Patient whilst I Ordered Dissatisfied	Employees were Patient whilst I Ordered Neutral	Employees were Patient whilst I Ordered Satisfied	Employees were Patient whilst I Ordered Very Satisfied	Employees were Patient whilst I Ordered N/A
Employees were Polite and Hospitable	Employees were Polite and Hospitable Very Dissatisfied	Employees were Polite and Hospitable Dissatisfied	Employees were Polite and Hospitable Neutral	Employees were Polite and Hospitable Satisfied	Employees were Polite and Hospitable Very Satisfied	Employees were Polite and Hospitable N/A
Employees Spoke Coherently	Employees Spoke Coherently Very Dissatisfied	Employees Spoke Coherently Dissatisfied	Employees Spoke Coherently Neutral	Employees Spoke Coherently Satisfied	Employees Spoke Coherently Very Satisfied	Employees Spoke Coherently N/A
Sauces, Napkins, etc. were Readily Available	Sauces, Napkins, etc. were Readily Available Very Dissatisfied	Sauces, Napkins, etc. were Readily Available Dissatisfied	Sauces, Napkins, etc. were Readily Available Neutral	Sauces, Napkins, etc. were Readily Available Satisfied	Sauces, Napkins, etc. were Readily Available Very Satisfied	Sauces, Napkins, etc. were Readily Available N/A
My Order was Correct when Served	My Order was Correct when Served Very Dissatisfied	My Order was Correct when Served Dissatisfied	My Order was Correct when Served Neutral	My Order was Correct when Served Satisfied	My Order was Correct when Served Very Satisfied	My Order was Correct when Served N/A
The Drive-Thru System was Easy to Understand	The Drive-Thru System was Easy to Understand Very Dissatisfied	The Drive-Thru System was Easy to Understand Dissatisfied	The Drive-Thru System was Easy to Understand Neutral	The Drive-Thru System was Easy to Understand Satisfied	The Drive-Thru System was Easy to Understand Very Satisfied	The Drive-Thru System was Easy to Understand N/A
The Service was Great	The Service was Great Very Dissatisfied	The Service was Great Dissatisfied	The Service was Great Neutral	The Service was Great Satisfied	The Service was Great Very Satisfied	The Service was Great N/A
Good Quality Food and Drink	Good Quality Food and Drink Very Dissatisfied	Good Quality Food and Drink Dissatisfied	Good Quality Food and Drink Neutral	Good Quality Food and Drink Satisfied	Good Quality Food and Drink Very Satisfied	Good Quality Food and Drink N/A

3. Value for Money

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
The Food was Great Value for Money	The Food was Great Value for Money Strongly Disagree	The Food was Great Value for Money Disagree	The Food was Great Value for Money Neutral	The Food was Great Value for Money Agree	The Food was Great Value for Money Strongly Agree
The Prices are very Competetive	The Prices are very Competetive Strongly Disagree	The Prices are very Competetive Disagree	The Prices are very Competetive Neutral	The Prices are very Competetive Agree	The Prices are very Competetive Strongly Agree

Fast Food Restaurant Survey

1. Quality of the Food

2. Quality of the Restaurant

3. Value for Money

4. Any further comments

5. Email