Nhs friends and family test (fft) survey questions in this example
1. Overall, how was your experience of our service?
The answer should be a single choice:
- Very good
- Good
- Neither good nor poor
- Poor
- Very poor
- Don't know
2. Please can you tell us why you gave your answer?
The answer should be a multi line text input.
3. Please tell us about anything that we could have done better?
The answer should be a multi line text input.
4. Is there anything you would like to tell us about your experience of our service?
The answer should be a multi line text input.
5. Would you like someone to contact you about your feedback?
The answer should be a single choice:
- Yes
- No
