Hotel feedback survey questions in this example
1. Overall, how friendly were the hotel staff members?
The answer should be a single choice:
- Extremely friendly
- Quite friendly
- Moderately friendly
- Slightly friendly
- Not at all friendly
2. Overall, how polite were the hotel staff members?
The answer should be a single choice:
- Extremely polite
- Quite polite
- Moderately polite
- Slightly polite
- Not at all polite
3. Overall, how professional were the hotel staff members?
The answer should be a single choice:
- Extremely professional
- Quite professional
- Moderately professional
- Slightly professional
- Not at all professional
4. How quick was the check-in process?
The answer should be a single choice:
- Very easy
- Easy
- Neither easy nor difficult
- Difficult
- Very difficult
5. How clean was your room upon arrival?
The answer should be a single choice:
- Extremely clean
- Quite clean
- Moderately clean
- Slightly clean
- Not at all clean
6. How well did the housekeeping staff clean your room?
The answer should be a single choice:
- Extremely well
- Quite well
- Moderately well
- Slightly well
- Not at all well
7. Overall, how well-equipped was your room?
The answer should be a single choice:
- Extremely well-equipped
- Quite well-equipped
- Moderately well-equipped
- Slightly well-equipped
- Not at all well-equipped
8. How helpful was the concierge throughout your stay?
The answer should be a single choice:
- Extremely helpful
- Very helpful
- Moderately helpful
- Slightly helpful
- Not at all helpful
9. How comfortable were your bed linens?
The answer should be a single choice:
- Extremely comfortable
- Very comfortable
- Moderately comfortable
- Slightly comfortable
- Not at all comfortable
10. Overall, how quickly did the hotel staff respond to your requests?
The answer should be a single choice:
- Extremely quickly
- Quite quickly
- Moderately quickly
- Slightly quickly
- Not at all quickly
11. How convenient were the hours of the food service options at our hotel?
The answer should be a single choice:
- Extremely convenient
- Quite convenient
- Moderately convenient
- Slightly convenient
- Not at all convenient
12. How delicious was the hotel breakfast service?
The answer should be a single choice:
- Extremely delicious
- Very delicious
- Moderately delicious
- Slightly delicious
- Not at all delicious
13. How pleased were you with the quality of the food offered at our hotel?
The answer should be a single choice:
- Extremely pleased
- Quite pleased
- Moderately pleased
- Slightly pleased
- Not at all pleased
14. How affordable was your stay at our hotel?
The answer should be a single choice:
- Extremely affordable
- Very affordable
- Moderately affordable
- Slightly affordable
- Not at all affordable
15. Overall, were you satisfied with our hotel, dissatisfied with our hotel, or neither satisfied nor dissatisfied?
The answer should be a single choice:
- Extremely satisfied
- Quite satisfied
- Somewhat satisfied
- Neither satisfied nor dissatisfied
- Extremely dissatisfied
16. How likely are you to stay at our hotel again?
The answer should be a single choice:
- Extremely likely
- Quite likely
- Moderately likely
- Slightly likely
- Not at all likely
17. Do you have any other comments, questions, or concerns?
The answer should be a multi line text input.
