Volunteer Satisfaction Survey Template

1. How long have you been volunteering with us?

The answer should be a single choice:

1. Less than 3 months
2. 3-6 months
3. 6-12 months
4. More than 12 months

2. How did you hear about our volunteer program?

The answer should be a single choice:

1. Social media
2. Word of mouth
3. Website

3. How satisfied are you with the volunteer experience provided by our not for profit organisation?

The answer should be a single choice:

1. Very satisfied
2. Somewhat satisfied
3. Neutral
4. Somewhat dissatisfied
5. Very dissatisfied

4. How would you rate the overall support provided to you by our not for profit organisation?

The answer should be a single choice:

1. Excellent
2. Good
3. Average
4. Poor
5. Very poor

5. Do you feel that your volunteer work is making a meaningful impact?

The answer should be a single choice:

1. Yes, definitely
2. Somewhat
3. Neutral
4. Not really
5. Not at all

6. How often do you volunteer with our not for profit organisation?

The answer should be a single choice:

1. Once a week
2. Twice a month
3. Once a month
4. Occasionally

7. What type of volunteer work have you participated in?

The answer should be a single choice:

1. Fundraising
2. Event planning
3. Administrative tasks
4. Direct service (e.g., mentoring, tutoring)

8. How challenging do you find the volunteer work you do with our not for profit organisation?

The answer should be a single choice:

1. Very challenging
2. Somewhat challenging
3. Neutral
4. Not very challenging
5. Not at all challenging

9. Are you satisfied with the volunteer opportunities provided by our not for profit organisation?

The answer should be a single choice:

1. Very satisfied
2. Somewhat satisfied
3. Neutral
4. Somewhat dissatisfied
5. Very dissatisfied

10. Have you received adequate training and orientation for your volunteer role?

The answer should be a single choice:

1. Yes, definitely
2. Somewhat
3. Neutral
4. Not really
5. Not at all

11. Do you feel that you receive clear and timely communication from our not for profit organisation?

The answer should be a single choice:

1. Yes, always
2. Sometimes
3. Neutral
4. Rarely
5. Never

12. Do you feel that your feedback is taken into account by our not for profit organisation?

The answer should be a single choice:

1. Yes, always
2. Sometimes
3. Neutral
4. Rarely
5. Never

13. How likely are you to recommend our volunteer program to a friend or colleague?

The answer should be a single choice:

1. Very likely
2. Somewhat likely
3. Neutral
4. Somewhat unlikely
5. Very unlikely

14. How likely are you to continue volunteering with our not for profit organisation in the future?

The answer should be a single choice:

1. Very likely
2. Somewhat likely
3. Neutral
4. Somewhat unlikely
5. Very unlikely

15. Is there anything else you would like to share about your volunteer experience with our not for profit organisation?

The answer should be a multi line text input.