Your views about the 111 telephone service


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In the last few weeks you sought health advice using the 111 telephone service. This questionnaire asks you about your experience of the 111 service on this occasion. Please complete all the questions as best as you can. Any information you give will remain confidential, this questionnaire is anonymous unless you wish to provide us with further details which will enable us to contact you. If you are completing this questionnaire on paper, then please return it in the envelope provided, which does not need a stamp. Thank you.

1. How quickly did you get through to a 111 advisor? *


2. At the end of the call what did 111 tell you? *