Resident Satisfaction Survey 2019

Residents Satisfaction Survey

Please spare 10 minutes to complete this questionnaire and have your say about your local area, the Council and some of its services.
We would like to know how satisfied you are and if you think that you are getting value for money as a resident of the Rossendale district.
The results will be monitored to help us review how the Council is performing and the results of the questionnaire may prompt further investigation with customers and staff.

Rossendale Borough Council services to the public include:

Waste and Recycling Collections - Street Cleansing - Parks and Open Spaces - Cemeteries - Markets - Planning - Building Control - Environmental Health - Licensing - Land Charges - Homelessness Advice - Council Tax Support - Housing Benefit Support - Tourism - Mayoralty - Regeneration - Business Support - Elections - Benefit Fraud Investigation - Car Parks - Support to Communities and Partners (including our Leisure Trusts). 

Lancashire County Council services to the public include:

Highways - Gritting - Road Repairs - Street Lighting - Education - Schools - Social Services - Adult Social Care - Flood Prevention - Libraries - Children's Centres - Sustainable Travel - On Street Parking - Household Recycling Waste Centres and Waste Disposal.   

We take privacy very seriously and will ensure that your data is kept secure and only used for the purpose set out above.  For more information, please view the Council’s privacy notice:

The fields marked with an * indicates the question requires a response.