Five Valleys Medical Practice - Patient Participation Group (PPG)

What is the Patient Participation Group?

Every surgery in England has a Patient Participation Group - a "PPG".  It is a group of patients who work in partnership with staff, offering their perspective to improve common understanding and to help identify ways to meet patients’ needs. 

What does being part of the PPG involve?

• Providing insight into the patient point of view about services, their quality, and their responsiveness
• Offering ideas, suggestions, and constructive criticism
• Being a link between the practice and the local community 

It can also involve

• Finding out about the views of those who use the practice
• Organising health promotion events 
• Communicating regularly with the patient population
• Encouraging people to take greater responsibility for their own and their family's health

The PPG is not a place for complaints, or to air grievances.  We will maintain confidentiality in relation to patients, staff and PPG members. Members should be treated equally and with respect. All views are valid and will be listened to and respected.  

The PPG typically meets 4 times a year - this might be online via Zoom or Microsoft Teams, or in person at the practice.

If you are interested in joining Five Valleys Medical Practice PPG, please complete this form by Friday 15 August to register your interest.  We strive to have a group that represents the mix of our patient population.  

If you have any questions, please email fvmp.reception@nhs.net or telephone 01453 764222 and ask to speak to the Operations Manager.

This survey is facilitated by NHS Gloucestershire in partnership with Five Valleys Medical Practice. To find out more about the way NHS Gloucestershire uses your information please click here to visit our website.