PPG Patient Survey Summer 2019

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What is your age?

16-31

32-45

46-60

61-75

Over 76

How do you usually contact the surgery?

By telephone

By visiting in person

Via the internet or smartphone app

Someone contacts the surgery on my behalf

How easy or difficult was it to book your most recent appointment?

Very easy

Easy

Difficult

Very difficult

Do you consider that the time you had to wait for your most recent appointment was reasonable?

YES

How long did you have to wait?

Same day

1 - 2 days

2 - 4 days

5 or more days

Not applicable

How would you rate your most recent experience at the surgery's Reception?

Very good

Good

Unsatisfactory

Poor

For Unsatisfactory or Poor ratings please explain your reason in just a few words:

This is required

How would you rate your most recent experience with the surgery healthcare professional?

Very good

Good

Unsatisfactory

Poor

For Unsatisfactory or Poor ratings please explain your reason in just a few words:

This is required

In general are your routine health service requirements met by Abbey-Dale Medical Centre?

Yes, fully met

Only partially met

No seldom met at all

Are you aware that there are extended hours' routine healthcare services available in Blackpool, Fleetwood, Freckleton and Garstang?
Please Visit: https://www.abbey-dale.co.uk/pages/Evening--Weekend-Appointments
for more information about the Extended Hours Service.

YES