From 1 January 2018 the Attendance Service became part of the Education Quality Assurance and Intervention Service. As part of the recent Education Services Review, there has been a reduction in staffing and as a consequence the team will need to offer a different type of service and support to schools including a traded offer. The team will not be able to offer consultations and attendance at fast-track meetings in the way it did before.
During the Spring Term 2018 the Attendance Service will be redeveloped and we will publish a clear offer of services available to schools by the end of the term. As part of this process, we wish to seek the views of schools about their needs and how we can meet these. We would ask all staff with responsibility for attendance to complete this short survey by 2 February 2018; this should take no longer than 5-10 minutes to complete.
In the interim period, advice and support is available to all schools via the central Attendance Service telephone number: 01603 223681. The team will continue to respond to and investigate Children Missing Education referrals in the same way as before.
We look forward to working with you in the future.
Data Protection Notice
We will process any personal information we receive from you in line with the Data Protection Act 1998. This means that Norfolk County Council will hold your personal information and only use it for the purpose for which it was collected.
We will also, under normal circumstances, not pass your personal information on to anyone else. However, we may be asked under access to information laws to publish or disclose some, or all, of the information you provide in response to this consultation, including any personal information. We will only do this where such disclosure will comply with such relevant information laws which include the Freedom of Information Act 2000, the Data Protection Act 1998 and the Environmental Information Regulations 2004.