The Investor in Customers CX Challenge

1. Take the Investor in Customers Challenge to discover how your CX compares to other IIC clients


Please type your email address in the box below *


How well do you feel you currently understand the needs of customers? *


How well do you feel your organisation currently meet the needs of its customers? *


How satisfied do you feel most customers are? *


How good do you think your company is at evaluating the customer experience it provides? *


How customer focused do you believe your members of staff are? *


To what extent are service developments in your business backed by customer research? *


How easy is it for your customers to give you direct feedback about your services? *


To what extent do you feel that you treat your customers as individuals? *


What is the one thing you would most like to discover about your customers? *