Customer Satisfaction Survey

Please take a few moments of your time to help us improve our services to you. All feedback is greatly appreciated.

1. How often do you contact us?


2. How do you normally contact us?


3. What type of products do you buy from us?


4. Please rate the following elements of your experience accordingly:

Staff availability
Customer service provided by staff (politeness, friendliness etc.)
Staff knowledge of the products/services
Overall, how would you rate our customer service?
Response time to enquiries
Delivery times
Social media updates
Overall, how would you rate our website?
Product range

5. Do you find our Product and Marketing literature useful?


6. We are always looking to improve our services and products, so any comments or suggestions you might have are greatly appreciated.


7. We may wish to contact you to discuss your responses. Please provide some information about yourself: