Environment Agency Customer Satisfaction Survey

The Environment Agency is committed to improving its customer service. By completing this survey you can tell us what we are doing right and what we could do better. We review the survey results every three months to see how we can improve.

The Environment Agency works in accordance with the Market Research Society's Code of Conduct and the Data Protection Act. All your answers will be treated in the strictest confidence and used for research purposes only.

Thank you for taking the time to share your views with us. The survey should take no more than five minutes to complete.