What was the main purpose of your visit today?
Were you able to do what you wanted?
Which product was your online experience related to?
How clear and easy to understand is the information we've provided?
(on a scale of 1 - 10 where 1 is not at all clear and easy and 10 is extremely clear and easy)
How much effort did you have to make during your online experience?
On a scale of 1 to 10 where 1 is a lot of effort and 10 is no effort at all.
How likely or unlikely would you be to recommend LV= to friends and family?
On a scale of 1 to 10 where 1 is not at all likely and 10 is extremely likely.
Is there anything else you'd like to tell us about your online experience?