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Please outline the service you were using when you noticed an opportunity to improve, where were you and when was it?
Please briefly explain the circumstances in which you noticed the opportunity to improve
Please outline what you think could be done to improve the service or alleviate a problem
Have you made a complaint about the service?
Have you made your idea for improvement known to the organisation?
If you have, how did you submit this?
Other - please enter further detail in the box below
If you haven't made your idea know, what stopped you? Please tick all of those that apply.
Didn't know who or where to send it to
Lack of time
Didn't think anything would be done with it
Other - please provide additional information in the box below