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Macdonald McEwan Satisfaction Survey
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1.
Question 1.
With regards to your most recent experience with
Macdonald McEwan
, was the quality of customer service you received:
Very Poor
Poor
Average
Very Good
Excellent
Please provide reasons for your rating, together with any suggestions for Improvement.
This is required
2.
Question 2.
How would you rate the registration process at
Macdonald McEwan
?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfactory
Please provide reasons for your rating, together with any suggestions for Improvement.
This is required
3.
Question 3.
The following statements refer to your interactions with your Consultant, please indicate whether you agree or disagree.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The Consultant was very courteous and made me feel at ease
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The Consultant dealt with my enquiry professionally
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The Consultant was very knowledgeable and understood my needs
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The Registration process was thorough yet quick and straight-forward
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I would recommend Macdonald McEwan to others, based on my experience
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
If you selected "Strongly Disagree" or "Disagree" for the above question, please provide reasons in the box below and provide any suggestions for improvement.
This is required
4.
Question 4.
What would you consider to be the main differences between
Macdonald McEwan
and other agencies you have had dealings with? (we’d appreciate both positive and negative aspects).
5.
Question 5.
What could we do at
Macdonald McEwan
to enhance your service?
6.
Question 6.
Please sum up
Macdonald McEwan
in one sentence?