New code of conduct - comments

We’re consulting on a new Code of Conduct that will set out the behaviours and standards expected of everyone involved in Hyde’s work, governance, services and decision-making.

This page is a summary to help residents comment on the core expectations of the code. Feedback from the consultation will be considered before the code is finalised and presented to the Group Board for formal adoption.

Once adopted, the code will sit alongside the National Housing Federation Code of Governance and support compliance with regulatory expectations, including the Competence and Conduct Standard.

Please provide any feedback by Friday 30 October 2026. Please do not use this form to request services or report issues - these should be reported through the usual channels.

1. Are the standards:

	Yes	No	Not sure / maybe
Clear	Clear Yes	Clear No	Clear Not sure / maybe
Fair	Fair Yes	Fair No	Fair Not sure / maybe
Easy to understand	Easy to understand Yes	Easy to understand No	Easy to understand Not sure / maybe

2. Do you think they reflect the behaviours that residents and stakeholders should expect from Hyde, its staff, contractors, board / committee members and involved residents?

Yes
No
Not sure / maybe

3. Is there enough emphasis on:

4. Is the route for raising complaints, concerns, whistleblowing disclosures or challenges to poor behaviour clear enough?

Yes
No
Not sure / maybe

New code of conduct - comments

1. Are the standards:

2. Do you think they reflect the behaviours that residents and stakeholders should expect from Hyde, its staff, contractors, board / committee members and involved residents?

3. Is there enough emphasis on:

4. Is the route for raising complaints, concerns, whistleblowing disclosures or challenges to poor behaviour clear enough?

5. Would you like to tell us more about any of your responses, or do you have any final comments on this new code of conduct?