Introduction
This questionnaire is for parents or carers who have been told that the local authority will not proceed with an Education, Health and Care (EHC) needs assessment.
You will not be asked to give any information that will disclose you or your child’s identity. It will therefore not be possible to identify anyone who has completed the survey. All responses will be confidential, and only used to support the local authority in its improvement journey. All data is stored in a password protected electronic format – please read our
privacy notice for further information as to how your data is used and your rights.
All completed surveys go into a single report to give us a view on why requests are made, how they are being managed and how decisions not to proceed are fed back.
By completing this survey we are assuming that you are giving your active consent for us to use the information you provide to help us identify what is working well and what needs to be improved.
How to answer the questionnaire
Please answer the questions in relation to your child, or the child for whom you requested an EHC needs assessment.
There are no right or wrong answers. It is important that you answer
all questions, but you can choose not to take the survey (see question 1 below), to stop responding at any time, or to ignore any questions that you do not want to answer (after question 1).
If you would prefer to complete this survey in a different way, for example on a paper questionnaire or through a telephone interview, or have any questions about this survey, please email
send@norfolk.gov.uk.