| A training/ development plan in place for each employee | | | |
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| Job rotation and cross training regularly takes place | | | |
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| Work like balance is part of daily life | | | |
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| Everyone receives regular feedback and has the opportunity to give constructive feedback | | | |
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| Recognition tools in place to thank individuals & teams for their performance | | | |
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| All roles advertised internally & internal candidates given opportunity to apply for new roles | | | |
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| Everyone is treated with respect | | | |
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| Key personnel encouraged to build relationships with local schools, colleges etc and support them in promoting hospitality as a reputable career choice | | | |
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| Third party safeguarding / employee assistance support available to all | | | |
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| Mental health, human trafficking and modern slavery awareness is available to all | | | |
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