Further IT Skills - Group Course Feedback Form

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Please fill in the survey below to help us understand more about the lessons you received from your tutor on your course and how your skill level has changed. All your answers will be treated with the strictest confidence. NOTE - THIS SURVEY IS FOR LEARNERS WHO HAVE COMPLETED A FURTHER IT SKILLS GROUP COURSE, NOT A BASIC IT SKILLS COURSE
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1. Housing Association name

(note: please start typing the first letter of your housing association name and it will 'jump' to the name in the list alphabetically. If you cannot find your housing association, try searching for the word "the" by typing 't' first at beginning of the name, i.e. The Guinness Partnership) *

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2. Course code - (4 digits e.g. 0321 or 7765) *

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Please enter your name *

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3. Please enter your year of birth, e.g. 1972 *

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4. Please write your email address below

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5. Tenant reference number (if known)

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6. Which of the following categories best describes your employment status? *

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7. What is your ethnicity? *

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8. Skill level BEFORE you started the Group course
Please fill in what your skill level was BEFORE starting the Group course (1 = low and 5 = high)

(Please refer to the Learner Journey Form that you may have filled in in your first lesson. If not - just remember back as best you can) *

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Confidence in using Microsoft Word
Confidence in using Microsoft PowerPoint
Confidence in using Microsoft Excel
Understanding of Safety online
Understanding of how to fill in online forms / claim benefits (if applicable)
Understanding of how to search for work online e.g. Universal Jobmatch, job board websites (if applicable)
Accessing your Housing Association's website (e.g. rent portal, repairs portal, contacting them)
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9. For completion in the LAST lesson.
Now you have FINISHED the Group course, please tick the option which corresponds to your understanding of the following as it stands now (1 = low and 5 = high)
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Confidence in using Microsoft Word
Confidence in using Microsoft PowerPoint
Confidence in using Microsoft Excel
Understanding of Safety online
Understanding of how to fill in online forms / claim benefits (if applicable)
Understanding of how to search for work online e.g. Universal Jobmatch, job board websites (if applicable)
Accessing your Housing Association's website (e.g. rent portal, repairs portal, contacting them)
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10. Have you signed up to the Learn My Way website for further help? *

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11. Have you signed up to your Housing Association's Self-Serve Portal? *

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12. Please tell us what you thought about the lessons *

Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
The sessions were long enough to cover everything
The course length was appropriate
The tutor delivered the training well
My general confidence on the computer and internet has improved
I would take a next-stage course of lessons in the future if it became available
How much do you agree with the statement "The Internet is important to me"?
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13. What have you specifically learnt from the group lessons? PLEASE TICK ALL THAT APPLY *

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14. What were the strengths of the group lessons? What did you find most useful, enjoyable, or different?

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15. What improvements or changes would you like to see (if any) in the future?

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16. Have you been shown where to seek further support, and if so, where? PLEASE SELECT ALL THAT APPLY *

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17. If other Training Workshops were available, which would you be interested in attending?

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18. Would you be happy to be a case study and take part in giving feedback on your IT sessions for We Are Digital? *

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19. If you are happy to take part in a case study, please indicate your consent if you are happy for us to provide details of any case study we carry out with you to your Housing Association *

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20. Helping us to improve our service
To help assess the effectiveness of the training, and for ease of future communication, your housing association may wish to contact you further. This may include contacting you about the programme, sending your rent statement to you by email, contact you via email regarding issues relating to your tenancy asking you to contact them, or a digital magazine and useful information for residents, including events and opportunities in the local area. If you would like to allow your housing association to contact you in this way in the future, please click YES.