PTR Customer Survey

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All data will be handled in accordance with British Cycling’s Privacy Notice, which is available at www.britishcycling.org.uk/privacynotice

How many times would you say you've visited this facility in the last year? *

In the last 28 days, how many times have you visited this venue? *

How did you find out about this facility? *

How would you rate the following aspects of the facility? *

	Very Poor	Poor	Satisfactory	Good	Excellent	n/a
Availability of activities at convenient time	Availability of activities at convenient time Very Poor	Availability of activities at convenient time Poor	Availability of activities at convenient time Satisfactory	Availability of activities at convenient time Good	Availability of activities at convenient time Excellent	Availability of activities at convenient time n/a
Ease of booking	Ease of booking Very Poor	Ease of booking Poor	Ease of booking Satisfactory	Ease of booking Good	Ease of booking Excellent	Ease of booking n/a
Cleanliness	Cleanliness Very Poor	Cleanliness Poor	Cleanliness Satisfactory	Cleanliness Good	Cleanliness Excellent	Cleanliness n/a
Accessibility (disabled access)	Accessibility (disabled access) Very Poor	Accessibility (disabled access) Poor	Accessibility (disabled access) Satisfactory	Accessibility (disabled access) Good	Accessibility (disabled access) Excellent	Accessibility (disabled access) n/a
Quality of equipment	Quality of equipment Very Poor	Quality of equipment Poor	Quality of equipment Satisfactory	Quality of equipment Good	Quality of equipment Excellent	Quality of equipment n/a
Customer Service	Customer Service Very Poor	Customer Service Poor	Customer Service Satisfactory	Customer Service Good	Customer Service Excellent	Customer Service n/a
Feeling of a safe environment	Feeling of a safe environment Very Poor	Feeling of a safe environment Poor	Feeling of a safe environment Satisfactory	Feeling of a safe environment Good	Feeling of a safe environment Excellent	Feeling of a safe environment n/a
Value for money	Value for money Very Poor	Value for money Poor	Value for money Satisfactory	Value for money Good	Value for money Excellent	Value for money n/a

Were you able to access everything you needed at the facility? *

Yes
No (please specify):