More Questions? How Can We Help

If you’ve read our FAQs and still have a question about getting faster broadband please select the subject area of your question.

What is your issue? *

I have been told I can’t place an order for superfast broadband due to “high capacity”
The Openreach checker says superfast is available but I can’t place an order with my chosen provider
I have superfast broadband but it’s not fast enough
Fibre broadband isn’t available at my premises

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