0%
There was an error on your page. Please correct any required fields and submit again.
Go to the first error.
If you know
or
remember, which repairer were you invited to use? (If you don’t know, skip this question).
This question requires an answer
What made you cancel your vehicle repair? (please select all reasons that apply)
*
Repairer
I wasn’t contacted by the repairer
The wait for a repair booking in date was too long
Suggested repairer was too far away
Proposed repairer wasn’t approved to repair my vehicle or was unsuitable
Insurer
My insurer suggested using my own policy
The other parties insurer (Third Party) offered an incentive to use their repairer
The other parties insurer (Third Party) offered a quicker repair
The other parties insurer (Third Party) offered their repairer who was better
Vehicle
I chose not to get the vehicle repaired
I chose to repair my own vehicle
There were issues with the hire vehicle
I had the use of another vehicle
My vehicle was written off
Process
I didn’t want to sign the documents (credit agreement)
The process was too complicated
Javascript Required
Javascript is required for this survey to function, please enable through your browser settings, then refresh.