Client Evaluation of Project Services

1. How satisfied were you with [COMPANY]'s performance during this project?

2. Please rate the following statements regarding [COMPANY]'s service representatives.

	Strongly Disagree	Disagree	Neither Agree nor Disagree	Agree	Strongly Agree
Representatives are fully trained	Representatives are fully trained Strongly Disagree	Representatives are fully trained Disagree	Representatives are fully trained Neither Agree nor Disagree	Representatives are fully trained Agree	Representatives are fully trained Strongly Agree
Representatives are supervised	Representatives are supervised Strongly Disagree	Representatives are supervised Disagree	Representatives are supervised Neither Agree nor Disagree	Representatives are supervised Agree	Representatives are supervised Strongly Agree
Representatives maintain professional standards	Representatives maintain professional standards Strongly Disagree	Representatives maintain professional standards Disagree	Representatives maintain professional standards Neither Agree nor Disagree	Representatives maintain professional standards Agree	Representatives maintain professional standards Strongly Agree
Representatives work in my interests	Representatives work in my interests Strongly Disagree	Representatives work in my interests Disagree	Representatives work in my interests Neither Agree nor Disagree	Representatives work in my interests Agree	Representatives work in my interests Strongly Agree
I am satisfied with the representatives	I am satisfied with the representatives Strongly Disagree	I am satisfied with the representatives Disagree	I am satisfied with the representatives Neither Agree nor Disagree	I am satisfied with the representatives Agree	I am satisfied with the representatives Strongly Agree

3. What is the main reason for your level of satisfaction with the service representatives?

4. Please rate the following statements regarding [COMPANY]'s accounts team.

	Strongly Disagree	Disagree	Neither Agree nor Disagree	Agree	Strongly Agree
The accounts team are professional and knowledgable	The accounts team are professional and knowledgable Strongly Disagree	The accounts team are professional and knowledgable Disagree	The accounts team are professional and knowledgable Neither Agree nor Disagree	The accounts team are professional and knowledgable Agree	The accounts team are professional and knowledgable Strongly Agree
The accounts team maintain a friendly relationship with me	The accounts team maintain a friendly relationship with me Strongly Disagree	The accounts team maintain a friendly relationship with me Disagree	The accounts team maintain a friendly relationship with me Neither Agree nor Disagree	The accounts team maintain a friendly relationship with me Agree	The accounts team maintain a friendly relationship with me Strongly Agree
The accounts team contribute positively to my needs	The accounts team contribute positively to my needs Strongly Disagree	The accounts team contribute positively to my needs Disagree	The accounts team contribute positively to my needs Neither Agree nor Disagree	The accounts team contribute positively to my needs Agree	The accounts team contribute positively to my needs Strongly Agree
The accounts team assist with my queries in good time	The accounts team assist with my queries in good time Strongly Disagree	The accounts team assist with my queries in good time Disagree	The accounts team assist with my queries in good time Neither Agree nor Disagree	The accounts team assist with my queries in good time Agree	The accounts team assist with my queries in good time Strongly Agree
I am satisfied with the accounts team	I am satisfied with the accounts team Strongly Disagree	I am satisfied with the accounts team Disagree	I am satisfied with the accounts team Neither Agree nor Disagree	I am satisfied with the accounts team Agree	I am satisfied with the accounts team Strongly Agree

5. What is the main reason for your level of satisfaction with the accounts team?

6. How likely are you to complete another project with [COMPANY]?

7. In regards to the price you paid for the project, would you say the value was of

Poor Value
Unsure
Good Value
High Value

8. Please feel free to add any further comments regarding [COMPANY] in the field below.