Client Evaluation of Project Services

 

1. How satisfied were you with [COMPANY]'s performance during this project?

 

2. Please rate the following statements regarding [COMPANY]'s service representatives.

Strongly DisagreeDisagreeNeither Agree nor DisagreeAgreeStrongly Agree
Representatives are fully trained
Representatives are supervised
Representatives maintain professional standards
Representatives work in my interests
I am satisfied with the representatives
 

3. What is the main reason for your level of satisfaction with the service representatives?

 

4. Please rate the following statements regarding [COMPANY]'s accounts team.

Strongly DisagreeDisagreeNeither Agree nor DisagreeAgreeStrongly Agree
The accounts team are professional and knowledgable
The accounts team maintain a friendly relationship with me
The accounts team contribute positively to my needs
The accounts team assist with my queries in good time
I am satisfied with the accounts team
 

5. What is the main reason for your level of satisfaction with the accounts team?

 

6. How likely are you to complete another project with [COMPANY]?

 

7. In regards to the price you paid for the project, would you say the value was of

 

8. Please feel free to add any further comments regarding [COMPANY] in the field below.