Norfolk co-production survey 2018

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Introduction

This survey is open to all organisations who form part of Norfolk's Local Offer. That means that they provide services (across education, health, social care and the third sector) to children and young people with special educational needs and disabilities (SEND) who live in Norfolk.

We want to find out about any co-production activities that have taken place with children and young people with special educational needs and disabilities (SEND) and their families.

The information that we receive from this survey will enable us to bring together in one place, information about the co-production that is happening across Norfolk and how this is shaping services.

What is co-production?

Co-production is about listening and learning from your service users as you start to plan a new service or when reviewing a service.

It is about reflecting on and using views to review and develop the service(s) you provide.

After a review is complete, feedback should be shared about how service users' views have shaped the service. For example; "you said, we did".

If done well, the act of co-production builds trust and understanding between a service provider and their service users.

How we will use the information you provide

The results of the survey will be summarised in a report which will be available on the SEND Local Offer www.norfolk.gov.uk/send within Views.

If you agree, we would like to showcase the best co-production activities that we find in Norfolk through a variety of methods to help others to learn from what is happening elsewhere.

Privacy Statement

You can choose not to take the survey, to stop responding at any time, or to ignore any personal questions that you do not want to answer. This online survey will take approximately 5 minutes. Your responses to questions will be recorded once you move on to the next page.

Your responses will be confidential. We will process personal data according to The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), the Data Protection Act 2018 and Norfolk County Council’s data protection policy and guidelines. We will hold your personal data for the purposes of contacting people about their responses to this survey.

All data is stored in a password protected electronic format – please read our privacy notice for further information as to how your data is used and your rights.

1. Please select your choice below.

Clicking on the 'Yes' button below indicates that:

  • you have read the above information
  • you voluntarily agree to participate in this survey from Norfolk County Council

If you do not wish to participate in the survey, please click on the 'No' button. You can withdraw your agreement, and ask for your answers to be deleted at any time by contacting Claire Jones *