About your answers
We’ll use your answers to help improve the service. Please do not share personal information in your answers. All information you provide will be anonymous and will not be shared outside the Ministry of Justice. This will not affect your application for legal aid.
1. Overall, how satisfied are you with the experience of using the website to check if you can get legal aid?
2. Did you understand the result you got here today?
3. How confident do you feel in what to do next?
4. How helpful was the information on the website?
5. Did you need any help to use the website today?
This could include if you needed help from someone, needed assistive technology, did not have information about your finances, or any other help.
6. If you have feedback or suggestions on how we can improve this service, please tell us.
7. Would you like to help us make this service better by taking part in research? If so, enter your email address and we will contact you. Vouchers are normally offered in exchange for your time.
About your personal information
If you want to take part in research to improve this service, you can read about how we look after your personal information here: Protecting your personal information.