Thank you for completing this quick survey and your feedback is very important to us.
OneCall is the Community Services Referral Service for West Sussex.
Below are a few questions related to you and the service you received having made contact with OneCall.
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1. How well do you feel your call was handled by OneCall? *
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2. Was your call to OneCall answered in a reasonable time frame? *
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3. Were you treated with dignity, respect, care & compassion during your call to OneCall? *
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4. Did the outcome of your call to OneCall match your expectations? *
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5. Did you feel supported by the OneCall call handler? *
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6. Would you recommend OneCall to you those you know, colleagues or service users? *
7. Please tell us about anything that we could have done better
8. To help OneCall improve the service we offer - Please tell us a bit about yourself, starting with your age (years)?
10. Please tell us your relationship to the patient?
11. Do you consider yourself to have a physical or mental health condition or disability?
12. What is your ethnic group?
13. Are you happy for your feedback to be published anonymously?