Product/Service Satisfaction

If you indicated that the customer service was poor or very poor, would you please indicate why?

Would you please take a few minutes to describe why you are not satisfied with the product?

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
The sales person was very courteous	The sales person was very courteous Strongly Disagree	The sales person was very courteous Disagree	The sales person was very courteous Neutral	The sales person was very courteous Agree	The sales person was very courteous Strongly Agree
The sales person dealt with my enquiry professionally	The sales person dealt with my enquiry professionally Strongly Disagree	The sales person dealt with my enquiry professionally Disagree	The sales person dealt with my enquiry professionally Neutral	The sales person dealt with my enquiry professionally Agree	The sales person dealt with my enquiry professionally Strongly Agree
The sales person was very knowledgeable and understood my needs	The sales person was very knowledgeable and understood my needs Strongly Disagree	The sales person was very knowledgeable and understood my needs Disagree	The sales person was very knowledgeable and understood my needs Neutral	The sales person was very knowledgeable and understood my needs Agree	The sales person was very knowledgeable and understood my needs Strongly Agree

Are there any comments about the sales person that you would like to add?