Schools' Choice Website Survey

1. Schools' Choice Website Survey

Dear Colleagues,

We are constantly seeking to improve our service, as such we would like to hear your views on our website. Please take a few minutes to let us know what you like about it, what could use some improvement and anything else you feel we should know.
We really appreciate you taking the time to complete this survey as your feedback is important to us.

1. Which of the following sections of our website do you use?

	Yes, currently use	No, but have used in the past	No
CPD	CPD Yes, currently use	CPD No, but have used in the past	CPD No
Estore	Estore Yes, currently use	Estore No, but have used in the past	Estore No
ASK (FAQs or Search Bar)	ASK (FAQs or Search Bar) Yes, currently use	ASK (FAQs or Search Bar) No, but have used in the past	ASK (FAQs or Search Bar) No
Chat	Chat Yes, currently use	Chat No, but have used in the past	Chat No
ITrent	ITrent Yes, currently use	ITrent No, but have used in the past	ITrent No
ITrent Electric	ITrent Electric Yes, currently use	ITrent Electric No, but have used in the past	ITrent Electric No
Free School Meals Portal	Free School Meals Portal Yes, currently use	Free School Meals Portal No, but have used in the past	Free School Meals Portal No
Time Booking	Time Booking Yes, currently use	Time Booking No, but have used in the past	Time Booking No
ToolBoxes	ToolBoxes Yes, currently use	ToolBoxes No, but have used in the past	ToolBoxes No
SC Apps	SC Apps Yes, currently use	SC Apps No, but have used in the past	SC Apps No
Services Pages	Services Pages Yes, currently use	Services Pages No, but have used in the past	Services Pages No

2. What is your opinion of the usability of the following sections of our website?

	Excellent, very easy to use	Good, reasonably easy to use	Fair, neither easy or difficult to use	Requires improvement, difficult to use	N/A, do not use this section
CPD	CPD Excellent, very easy to use	CPD Good, reasonably easy to use	CPD Fair, neither easy or difficult to use	CPD Requires improvement, difficult to use	CPD N/A, do not use this section
Estore	Estore Excellent, very easy to use	Estore Good, reasonably easy to use	Estore Fair, neither easy or difficult to use	Estore Requires improvement, difficult to use	Estore N/A, do not use this section
ASK (FAQs or Search Bar)	ASK (FAQs or Search Bar) Excellent, very easy to use	ASK (FAQs or Search Bar) Good, reasonably easy to use	ASK (FAQs or Search Bar) Fair, neither easy or difficult to use	ASK (FAQs or Search Bar) Requires improvement, difficult to use	ASK (FAQs or Search Bar) N/A, do not use this section
Chat	Chat Excellent, very easy to use	Chat Good, reasonably easy to use	Chat Fair, neither easy or difficult to use	Chat Requires improvement, difficult to use	Chat N/A, do not use this section
ITrent	ITrent Excellent, very easy to use	ITrent Good, reasonably easy to use	ITrent Fair, neither easy or difficult to use	ITrent Requires improvement, difficult to use	ITrent N/A, do not use this section
ITrent Electric	ITrent Electric Excellent, very easy to use	ITrent Electric Good, reasonably easy to use	ITrent Electric Fair, neither easy or difficult to use	ITrent Electric Requires improvement, difficult to use	ITrent Electric N/A, do not use this section
Free School Meals Portal	Free School Meals Portal Excellent, very easy to use	Free School Meals Portal Good, reasonably easy to use	Free School Meals Portal Fair, neither easy or difficult to use	Free School Meals Portal Requires improvement, difficult to use	Free School Meals Portal N/A, do not use this section
Time Booking	Time Booking Excellent, very easy to use	Time Booking Good, reasonably easy to use	Time Booking Fair, neither easy or difficult to use	Time Booking Requires improvement, difficult to use	Time Booking N/A, do not use this section
ToolBoxes	ToolBoxes Excellent, very easy to use	ToolBoxes Good, reasonably easy to use	ToolBoxes Fair, neither easy or difficult to use	ToolBoxes Requires improvement, difficult to use	ToolBoxes N/A, do not use this section
SC Apps	SC Apps Excellent, very easy to use	SC Apps Good, reasonably easy to use	SC Apps Fair, neither easy or difficult to use	SC Apps Requires improvement, difficult to use	SC Apps N/A, do not use this section
Services Pages	Services Pages Excellent, very easy to use	Services Pages Good, reasonably easy to use	Services Pages Fair, neither easy or difficult to use	Services Pages Requires improvement, difficult to use	Services Pages N/A, do not use this section

Comments:

3. What is your opinion of the findability of the following sections of our website?

	Excellent, very easy to find	Good, reasonably easy to find	Fair, neither easy or difficult to find	Requires improvement, difficult to find	N/A, do not use this section
CPD	CPD Excellent, very easy to find	CPD Good, reasonably easy to find	CPD Fair, neither easy or difficult to find	CPD Requires improvement, difficult to find	CPD N/A, do not use this section
Estore	Estore Excellent, very easy to find	Estore Good, reasonably easy to find	Estore Fair, neither easy or difficult to find	Estore Requires improvement, difficult to find	Estore N/A, do not use this section
ASK (FAQs or Search Bar)	ASK (FAQs or Search Bar) Excellent, very easy to find	ASK (FAQs or Search Bar) Good, reasonably easy to find	ASK (FAQs or Search Bar) Fair, neither easy or difficult to find	ASK (FAQs or Search Bar) Requires improvement, difficult to find	ASK (FAQs or Search Bar) N/A, do not use this section
Chat	Chat Excellent, very easy to find	Chat Good, reasonably easy to find	Chat Fair, neither easy or difficult to find	Chat Requires improvement, difficult to find	Chat N/A, do not use this section
ITrent	ITrent Excellent, very easy to find	ITrent Good, reasonably easy to find	ITrent Fair, neither easy or difficult to find	ITrent Requires improvement, difficult to find	ITrent N/A, do not use this section
ITrent Electric	ITrent Electric Excellent, very easy to find	ITrent Electric Good, reasonably easy to find	ITrent Electric Fair, neither easy or difficult to find	ITrent Electric Requires improvement, difficult to find	ITrent Electric N/A, do not use this section
Free School Meals Portal	Free School Meals Portal Excellent, very easy to find	Free School Meals Portal Good, reasonably easy to find	Free School Meals Portal Fair, neither easy or difficult to find	Free School Meals Portal Requires improvement, difficult to find	Free School Meals Portal N/A, do not use this section
Time Booking	Time Booking Excellent, very easy to find	Time Booking Good, reasonably easy to find	Time Booking Fair, neither easy or difficult to find	Time Booking Requires improvement, difficult to find	Time Booking N/A, do not use this section
ToolBoxes	ToolBoxes Excellent, very easy to find	ToolBoxes Good, reasonably easy to find	ToolBoxes Fair, neither easy or difficult to find	ToolBoxes Requires improvement, difficult to find	ToolBoxes N/A, do not use this section
SC Apps	SC Apps Excellent, very easy to find	SC Apps Good, reasonably easy to find	SC Apps Fair, neither easy or difficult to find	SC Apps Requires improvement, difficult to find	SC Apps N/A, do not use this section
Services Pages	Services Pages Excellent, very easy to find	Services Pages Good, reasonably easy to find	Services Pages Fair, neither easy or difficult to find	Services Pages Requires improvement, difficult to find	Services Pages N/A, do not use this section

Comments, please let us know if there has ever been anything you failed to find and where you think it should be.

4. What is your opinion of the design of the following sections of our website?

	Excellent, attractive design	Good, reasonable design	Requires improvement, design is unattractive, outdated or unclear	N/A, do not use this section
CPD	CPD Excellent, attractive design	CPD Good, reasonable design	CPD Requires improvement, design is unattractive, outdated or unclear	CPD N/A, do not use this section
Estore	Estore Excellent, attractive design	Estore Good, reasonable design	Estore Requires improvement, design is unattractive, outdated or unclear	Estore N/A, do not use this section
ASK (FAQs or Search Bar)	ASK (FAQs or Search Bar) Excellent, attractive design	ASK (FAQs or Search Bar) Good, reasonable design	ASK (FAQs or Search Bar) Requires improvement, design is unattractive, outdated or unclear	ASK (FAQs or Search Bar) N/A, do not use this section
Chat	Chat Excellent, attractive design	Chat Good, reasonable design	Chat Requires improvement, design is unattractive, outdated or unclear	Chat N/A, do not use this section
ITrent	ITrent Excellent, attractive design	ITrent Good, reasonable design	ITrent Requires improvement, design is unattractive, outdated or unclear	ITrent N/A, do not use this section
ITrent Electric	ITrent Electric Excellent, attractive design	ITrent Electric Good, reasonable design	ITrent Electric Requires improvement, design is unattractive, outdated or unclear	ITrent Electric N/A, do not use this section
Free School Meals Portal	Free School Meals Portal Excellent, attractive design	Free School Meals Portal Good, reasonable design	Free School Meals Portal Requires improvement, design is unattractive, outdated or unclear	Free School Meals Portal N/A, do not use this section
Time Booking	Time Booking Excellent, attractive design	Time Booking Good, reasonable design	Time Booking Requires improvement, design is unattractive, outdated or unclear	Time Booking N/A, do not use this section
ToolBoxes	ToolBoxes Excellent, attractive design	ToolBoxes Good, reasonable design	ToolBoxes Requires improvement, design is unattractive, outdated or unclear	ToolBoxes N/A, do not use this section
SC Apps	SC Apps Excellent, attractive design	SC Apps Good, reasonable design	SC Apps Requires improvement, design is unattractive, outdated or unclear	SC Apps N/A, do not use this section
Services Pages	Services Pages Excellent, attractive design	Services Pages Good, reasonable design	Services Pages Requires improvement, design is unattractive, outdated or unclear	Services Pages N/A, do not use this section

Comments:

5. Are our pricing and terms and conditions clear and accessible?

Yes
Fair
No

Comments:

6. Is the information about our services clear and accessible?

Yes
Fair
No

Comments:

7. What would you like to see on our website?

8. Please tell us of any websites you have come across that you think are brilliant and what you like about them.

9. Is there anything else you would like to see changed on our website?

10. If you are willing to be contacted about your opinions on our website in future, please put your name and email adress in the box below, thank you.