We want to know what you think about how we handled your complaint/feedback. Please respond to each of the statements below to let us know how satisfied you were with each part of the complaint process. The survey is completely anonymous.

We welcome any comments or suggestions on how we can improve our processes in the comments field.

We can’t reply to survey feedback. But, if there’s anything you’d still like us to address, you can email us at candcadmin@gmc-uk.org. 

* *

Strongly agreeAgreeNeutralDisagreeStrongly disagree
I am satisfied with the outcome of my complaint
The replies I received were written in a polite and respectful way
My complaint or feedback was handled quickly
I understood clearly how my complaint or feedback would be handled
The replies I received were clear and easy to understand
The replies I received addressed all of my questions and concerns 
I was confident staff were happy to help me
 

How would you rate our handling of your feedback overall? *