NHS Birmingham and Solihull Integrated Care Board (ICB) is consulting on the future of Urgent Treatment Centres (UTCs) and GP out-of-hours services.
We have developed two options (Option A and Option B) to improve services and meet national standards. We want to understand your views on these different options.
Please read the Consultation Document at www.birminghamsolihull.icb.nhs.uk/utc-review before answering. This contains information about all the urgent care services we provide and where we provide them, as well as what our proposals are for the future of urgent care services.
Your information and this survey
NHS Birmingham and Solihull Integrated Care Board (ICB) is working with an independent team called Olovus to support with running this consultation.
How your information will be used
Olovus will keep your personal information safe. They will only use it for this consultation. After the work is finished, Olovus will keep your information for no more than 6 months, then delete it. Under data protection law, NHS Birmingham and Solihull ICB is responsible for your information. This means they are the data controller. Olovus collects, stores, and uses your information for the consultation. This makes them the data processor. Olovus may share the information you give them with NHS Birmingham and Solihull ICB to help with this work.
Your rights
To learn more about how Olovus uses your information, your rights, and how to make a complaint, you can visit: Olovus.co.uk/mydata. This information is available in English, British Sign Language and Easy Read.
To learn more about how NHS Birmingham and Solihull ICB uses your information, your rights, and how to make a complaint, you can visit: www.birminghamsolihull.icb.nhs.uk/privacy-policy