Preparation of a business case for the provision of
a new Visitor Information/Experience facility in Derry City Centre

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Purpose of Visitor Survey

RSM McClure Watters has been commissioned by Derry City Council and Visit Derry to consider options around the provision of a new Visitor Information Facility in Derry City Centre. As part of this process, we are keen to gather the thoughts and views of those most affected including visitors and users of the existing Tourist Information Centre in the city.

Who should complete this questionnaire?

This questionnaire should be completed by anyone who has recently visited or availed of services from the existing Tourist Information Centre on Foyle Street.

Important notes on completing the questionnaire

• The questionnaire will take approximately 5-10 minutes to complete. For some the time required may be slightly more, for others it may be slightly less.



• If you need to check/source information you can save your partly completed questionnaire and return to it later: use “Save and Continue Later” button at the bottom of the screen. The answers you have already entered will not be lost, this simply allows you to come back and complete the survey at a later stage. You will be provided with a hyper-link to enable you to do this.



• Once you begin answering questions, you can move between pages: use “Previous Page” and “Next Page” buttons at the bottom of the screen.

Confidentiality and How Questionnaire Responses will be used

All of your responses will be treated in confidence. Although information that you provide in this questionnaire may be presented in the business case, this will be in summary form. It will not be possible to identify details about any specific individual or organisation.

The information that you provide may be used to inform future tourism development strategies/ cases in Northern Ireland.

Contact Details and Survey Closing Date