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Healthwatch: Your experience of using online GP systems

Page 1

Many GP practices now use online systems to help people access care, book appointments and contact their surgery (also known as online triage). We want to hear about your experience of using these systems to book appointments.

We'll also ask about the recent disruption affecting some GP practice websites and online services locally after technology provider Silicon Practice went into administration. We would like to understand whether this affected your ability to access your GP practice or the information and support you needed.

Your anonymous feedback will help us identify areas for improvement and make recommendations to improve GP services for local people.

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Question 1.

Which GP surgery are you registered with?

- Required.

Reading

Wokingham

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Question 2.

Which digital services do you use to book appointments and how was your experience of using the service/s? Tick all that apply.

- Required.
This question requires an answer
AccuRX
Anima
askmyGP
eConsult
Evergreen
NHS App
Patient access
This is required
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