Ravensbury Park Medical Centre - Patient Survey : December 2017/January 2018
1. Generally, how easy is it to get through to someone at your GP surgery on the phone?
2. How often do you see or speak to the GP you prefer?
3. Overall, how would you describe your experience of making an appointment?
4. Last time you saw or spoke to a nurse from your surgery, how good was that nurse at giving you enough time?
5. Last time you saw a nurse from your surgery, how good was that nurse at listening to you?
6. Last time you saw or spoke to a nurse from your surgery, how good was that nurse at explaining tests and treatments?
7. Last time you saw or spoke to a nurse from your surgery, how good was that nurse at involving you in decisions about your care?
8. Last time you saw or spoke to a nurse from your surgery, how good was that nurse at treating you with care and concern?
9. Last time you saw or spoke to a nurse from your surgery, did you have confidence and trust in that nurse?
10. How would you rate your overall experience at your surgery?
11. Please provide any additional feedback and/or suggestions to help us
to improve the service.