Make Smarter Decisions

Create online surveys and forms with our user friendly yet advanced survey software

Trusted by 400,000+ happy customers

Built with everyone in mind

SmartSurvey is used worldwide by private businesses, government departments, students, and charities to create, collect and analyse data every day.

Customer Experience Employee Engagement Market Research Public Sector

Customer Experience

All the survey tools you need to provide a better customer experience

From their initial experience of your website, to their satisfaction with your sales and support teams. Better understand what your customers think and want more of and improve their experience and loyalty towards your organisation.

Employee Engagement

Driving positive change throughout your organisation by re-engaging and motivating your staff

From training, employee development and staff performance appraisals to pulse surveys and polls. Gain a better understanding of your staff and the success of your employee strategies, so you can make the improvements needed to build a stronger, more successful culture.

Market Research

Gain rich insight needed to launch a new product or move into fresh markets

Whether you’re looking to conduct competitor analysis or better measure consumer awareness. Whatever market research you want to undertake, we have the tools to get you to where you want to be.

Public Sector

Survey performance and data security you can depend on

From robust security to hosting on dedicated UK-based servers. We know how crucial robust security and data compliance is to the public sector. It’s why our survey software is already trusted by government and public sector organisations.

Let us show you how we can help

What makes SmartSurvey right for you?

We will help you collect the information you need quickly and easily. Trust us to safeguard your data and provide the support you need, when you need it.


Surveys, questionnaires, online forms, consultations, quizzes, you name it,
we have it.

Nothing to install

No complicated installations or downloads, just sign up and create surveys through your browser.

Easy to use

Intuitive user-led design, with easy to follow step-by-step guides.


Data encrypted during transit and at rest. ISO27001 and Cyber Security Essentials Plus certified.

Your data in one place

Connect your data with APIs, Zapier, Salesforce, Google Analytics, and more.


Help when you need it, through email, chat, tickets and telephone.

You’re in safe hands

EU & UK GDPR Compliant logo.
ISO 27001 Information Security Management logo
HM Government G-Cloud Supplier logo
Cyber Essentials Plus logo
ICO logo
PCI DSS Compliant logo
FSQS Registered logo.

Success stories

Trusted by leading companies and brands worldwide. More than 400,000 people rely on SmartSurvey to collect data online.

Birmingham City Council

Thanks to SmartSurvey, our communication strategy is making us stand out from the crowd. By using SMS, asking the right questions and acting on results, IKEA is one step ahead of the competition.

Alastair, IKEA

We couldn’t be happier with Smartsurvey, we love its functionality and flexibility. This means we have been able to use one survey tool across many parts of the business.

Martin, uSwitch


The complete survey solution

Whether you’re conducting market research, reviewing employee engagement or measuring customer satisfaction, our enterprise survey software has advanced features to suit every need.

Get started and create your first survey

If you would like more information then please get in touch,
or you can call us on 0800 0937 822