Thanks to SmartSurvey, our communication strategy is making us stand out from the crowd. By using SMS, asking the right questions and acting on results, IKEA is one step ahead of the competition.
The UK's Leading Survey Platform
Create online surveys, web forms and questionnaires to collect and analyse data, giving you the insights you need to make smarter decisions.
Trusted by 500,000+ happy customers
Here's how it works
Effortlessly gather insights by creating surveys, sharing them with your audience, and seamlessly analysing the results.
CREATE
Quickly build smart engaging surveys
SmartSurvey is packed with features to help you quickly and easily reach respondents and capture feedback and opinions.
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Professional templates
Create a survey in minutes with one of our fully customisable survey templates.
Ask your way
Create engaging surveys and get the answers you need with flexible question types and tools.
Smart surveys
Use logic and intelligent routing to create personalised survey flow and improve response rates.
Keep it your style
Pick from 40+ professionally made survey themes, add your logo, choose your colours.
Accessibility matters
Meet the highest current standards for accessibility with out of the box WCAG accessible themes.
Remove friction
Reduce incomplete surveys with a progress bar, page numbering, and “save and continue”.
COLLECT
Reach your audience wherever they are
Extend the reach of your survey with powerful in-built distribution options. All plans provide unique links to share, send and track your surveys, or embed on your website.
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All users, all devices
Provide the same experience for all respondents wherever they are and whatever device.
Easy distribution
Reach respondents on any channel, using email, QR codes, SMS and social media.
Any online channel
Use our web embed code to easily add in-page or popup surveys to your website and apps.
Offline if you need it
Collect responses with no internet. Ideal for shows, exhibitions or field research.
Personalised surveys
Pass data you already hold about a respondent into a survey to reduce friction and increase responses.
Unlimited responses
Maximise feedback and avoid hidden charges with unlimited responses.
ANALYSE
Identify valuable insights
SmartSurvey gives you the tools to reveal data that’s most important to you. All plans allow you to see responses in real-time, with a visual summary of your results so you can quickly make sense of your data.
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Real time
See your results arrive in app in real-time. Use triggers to take immediate action.
Data visualisation
Analyse your results with data tables and in-app charts and trends.
Zoom in, zoom out
Get a handy snapshot of both individual responses and a results summary.
Easy to share
Create custom views using filters to share with non SmartSurvey users – great for stakeholder management.
Make smarter decisions
Use text analysis to reveal hidden insights from qualitative data.
We're human
When you succeed, we succeed, so we’re on hand to make sure your projects go brilliantly.
ENTERPRISE
SmartSurvey for enterprises
Powerful data collection tools for organisations that need even more.
Privacy and security first
We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.
White label
Create surveys that perfectly match your brand identity, build trust and improve engagement with your audience.
Made for teams
Work more effectively on surveys by collaborating better across teams and departments.
Automation
Seamlessly integrate with our platform and stop battling with a large and disparate tech stack, with everything available in a single customer view.
Built with everyone in mind
SmartSurvey is used worldwide by businesses, government departments, charities, and students to create, collect and analyse data every day.
Customer Experience
Comprehensive survey solutions for elevating your customer's experience
From their first encounter with your website to their interactions with your sales and support personnel, gain valuable insights into your customers' thoughts and desires. Enhance their experience and foster loyalty towards your organisation by understanding and addressing their needs.
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Employee Engagement
Driving positive change throughout your organisation by re-engaging and motivating your staff
Our dynamic survey solutions cover a range of areas, including employee feedback, satisfaction, exit surveys, performance evaluations, pulse surveys, and assessments. These surveys provide critical insights into your team's perception and the effectiveness of your employee initiatives. Use these results to drive positive changes and promote a more engaged and content workforce.
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Market Research
Acquire valuable insights for introducing new products or venturing into untapped markets
From conducting competitive assessments to gauging consumer awareness, our versatile market research tools cater to your diverse needs. Access one of the world's largest consumer networks for digital market research. Unparalleled reach and targeting that covers audiences around the world like no other.
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Public Sector
A reliable survey platform and data security you can trust
With stringent security measures and dedicated UK-based servers, we understand the importance of strong data protection and compliance for the public sector. Our trusted survey software is widely embraced by government and public sector organisations for its dependability and security.
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Let us show you how we can help you
How are we different?
We will help you collect the information you need quickly and easily. Trust us to safeguard your data and provide the support you need, when you need it.
UK based
Your data will be stored and processed here in the UK for your peace of mind.
Fanatical support
We pride ourselves on going above and beyond for our customers, providing expert advice and support whenever you need it.
You're in safe hands
Our secure platform and robust data protection measures ensure your data is safe and secure with us. We are ISO27001 and Cyber Essentials Plus certified.
We're human
We understand the importance of personal interaction, which is why we offer a human touch alongside our cutting-edge technology.
Accessibility matters
We're committed to making our surveys accessible to everyone, with a range of features to support those with disabilities.
Unlimited responses
With no limits on the number of responses you can collect, you can be sure your survey will reach as many people as possible without it being cost prohibitive.
You're in safe hands
Don't just take our word for it
Trusted by leading companies and brands worldwide.
Over 500,000 users have registered to use SmartSurvey.
Over 500,000 users have registered to use SmartSurvey.
Alastair, IKEA
We couldn't be happier with SmartSurvey, we love its functionality and flexibility. This means we have been able to use one survey tool across many parts of the business.
Martin, uSwitch
Multi-award winning survey software
Get started and create your first survey now!
If you would like more information then please get in touch.
SmartSurvey is a digital survey solution that helps anyone create surveys, build questionnaires and analyse the results.
