Enterprise Survey Software
Powerful data collection software, built for enterprises.
The smart choice for enterprises
Collect the data you need to shape experiences, improve processes, and transform results. Use a survey platform designed to cope with complexity and scale with your needs.
Have faith in your feedback, it’s easy with a trusted partner, a robust survey platform and all the support you require.
Privacy and security first
We take security as seriously as you. As a fully GDPR compliant survey provider we deliver all the accreditations and features you expect from an enterprise grade solution.
With SmartSurvey you get secure data hosting across two UK data centres, fully DBS checked employees and account access controls protecting your data. We also provide you with the tools to help keep your data safe, including 2FA (via an authenticator app or SMS), IP address restrictions, password polices and SSO.
We are happy to work with you to complete custom Info Sec and DPA documentation if this will help to put your in-house security teams at ease – we are the provider you can trust.
You’re in safe hands
Look good, work smarter
White label
Effortlessly create surveys that completely match your brand, improve recognition and build trust.
Collaborate
Work more effectively on surveys by collaborating better across teams and departments.
Automate
Operate smarter with tools that integrate with your key systems and provide a single customer view.
White label
Surveys that match your brand and build trust
Keep survey communications on-brand, build trust and help maintain the reputation you’ve worked hard to build by fully white labelling them.
Instil confidence and improve response rates by using your recognised domain name in survey URLs. Create customised emails to send branded invites and reminders.
Completely replicate your brand identity with a bespoke survey theme built for you, which also allows you to remove our ‘powered by’ footer.
Collaborate
Tools that improve how you collaborate and work on surveys
Get your survey activities on track with the right collaboration tools and stamp out your struggles with managing multiple users, teams and departments working on different surveys with competing deadlines.
Launch survey projects more quickly with admin controls that allow you to swiftly add, remove or move users, improve collaboration and share survey resources more effectively between teams.
Maintain compliance and collaborate securely with detailed permissions that give staff different survey user rights depending on their seniority.
Further enhance security and user management through Single Sign-On (SSO). Give employees access to SmartSurvey with the same login details they use for other software and systems your organisation provides, keeping access central, secure and convenient.
Automate
Smart automation that drives more efficiencies and better results
Seamlessly integrate with our platform and stop battling with a large and disparate tech stack, with everything available in a single customer view.
Save time, resources and reduce the need for manual intervention, using real time, event-based triggers and notifications. Alert internal teams to activity, issues and opportunities they need to know about.
Schedule regular exports from SmartSurvey and pass your data into any analysis platforms you’re using via API.
Easily analyse and draw conclusions about key metrics affecting your business. It’s simple with “out of the box” questions which have automatic scoring and dashboard views for you to view ongoing data and trends about NPS, CES and CSAT metrics.
Your Enterprise support package
Throughout the lifecycle of our partnership, we’ll support you all the way. By taking the time to understand what you need and why, we’ll ensure you get maximum value and performance from our platform.
Trusted by 400,000+ happy customers
How enterprise customers are using SmartSurvey
Our platform is helping Enterprises deliver effective feedback management programmes
Like what you see?
We’d love to discuss your goals and build a package that best fits your needs