Enterprise Survey Software
Powerful data collection software to make smarter decisions.
Trusted by 400,000+ happy customers
More than survey software
More than survey software, we empower you to analyse, understand and make change happen.
400,000+ customers use SmartSurvey to collect and analyse data in an instant. Our software enables organisations of any size to connect with the world around them and gather the opinions of the people that matter most, to answer questions, solve problems and come up with the next game changing idea.
With powerful enterprise-ready functionality, UK data storage, full GDPR compliance, advanced security features and accreditations, we’re trusted partners for global brands, public sector departments, local and central government.
The complete data collection solution
Whether you’re looking to drive a step change in culture, segment a new target market, validate a new brand, or uplift customer loyalty and retention, our software has advanced features to suit every need. Let’s explore the key functionality that makes SmartSurvey the UK’s leading data collection software…
Ask questions your way
Create smart, engaging and effective surveys
Brand surveys to completely match your look and feel
Reach audiences anywhere on their preferred channels
Better understand your data and take the right actions
Transform how you manage and collaborate with teams
Create automated workflows that complete the loop
Move quickly on vital feedback by automating and streamlining your CX data flow, to build memorable experiences that help generate greater contentment and loyalty.
Seamlessly integrate your surveys with one of the world’s most widely-used CRM systems. Construct integrations that push survey response data directly into Salesforce objects, in real-time and with no coding requirements. Activate Salesforce automations based on your survey responses and utilise Salesforce’s powerful dashboard tools to build cross-survey reports and dashboards.
Find out how we can help transform your business
From simple evaluation surveys to global market research, or high-volume customer satisfaction projects, our team are on hand to ensure your success. With a combined knowledge of over 50 years of solving data collection challenges, there’s not much we haven’t seen! We take the time to listen to your challenges, and requirements, to recommend the best approach to achieve your objectives using SmartSurvey.
To fully understand the capability of our enterprise survey solutions, and explain how we can deliver software that meets your unique needs, we always recommend a demonstration. Every demo is customised to your requirements and we’ll personally walk you through how we can help you to achieve your goals.
Your demo can be as short or as long a you like and we’re happy to run as many as you need.
Our experts are ready and waiting to discuss your requirements.
Trusted by leading companies and brands worldwide. More than 400,000 people rely on SmartSurvey to collect data online.
Thanks to SmartSurvey, our communication strategy is making us stand out from the crowd. By using SMS, asking the right questions and acting on results, IKEA is one step ahead of the competition.Alastair, IKEA
We couldn’t be happier with Smartsurvey, we love its functionality and flexibility. This means we have been able to use one survey tool across many parts of the business.Martin, uSwitch
Safe & Secure
Security is our most important feature
and we take it seriously
Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.
ISO 27001 Certified
The highest possible standard for data security. An internationally recognised system for keeping information assets secure.
UK/EU Based Servers
All data is stored and backed up on UK/EU-based servers.
Data Protection Act
Fully compliant with EU Privacy Laws and registered under the Data Protection Act.
You’re in safe hands
Help and guidance for you and your team when you when you need it
We love our team and you will too. Whatever your question – big or small – always feel free to ask. Our Support Team operate during UK trading hours, so we’re working when you are. We’ll often surprise you with out-of-hours replies too.
What makes SmartSurvey right for you?
We will help you collect the information you need quickly and easily.
Trust us to safeguard your data and provide the support you need, when you need it.