Managed Survey Services
Trusted by 500,000+ happy customers
An extension of your team
Our Managed Services team helps you design and deploy surveys quickly handling everything from survey creation to distribution and custom dashboards. With expert support every step of the way, you can reach those valuable insights faster and with less effort.
Based on your brief and questions we’ll build your survey using advanced features like skip and page logic, piping, default answers, custom variables and many more all to your exact needs.
From integration and automation to custom alerts, notifications and scheduled exports we can support to streamline your workload and workflows.
Get data-driven decisions faster with our team as your
on-demand survey experts.
Build & brand – customise
Whether you need a survey with custom branding, unique custom domains or you need to migrate and create multiple surveys from another platform or you need some help creating complex logic and validation rules. our team are on hand to support your survey creation requirements.
- Custom survey branding
- Migration support from other survey platforms
- Setting up logic and validation rules
Distribution management: email, SMS, GDPR Compliance and access to 30M+ respondents
Our team can guide you through every step, from setting up email and SMS distribution to managing address books and reminders, all while ensuring GDPR compliance. Need responses quickly? Access our consumer panels and reach an audience of over 30 million people.
And if tracking results sounds complicated, we’ll help you set it up, giving you clear visibility over complete and partial responses as well as any delivery issues.
- Email and SMS distribution
- Setup and management of address books and reminders
- Secure data handling and GDPR compliance
- Consumer panels of over 30m people
- Tracking and provide insights on failure, completes and partials
Custom reports and dashboards tailored to your needs
Speed matters when it comes to actionable insights. Our team is here to help you get the data you need, fast. We’ll build custom reports and set up scheduled reports to ensure the right people have the information when they need it.
Need deeper insights? We can create custom dashboards right within SmartSurvey or set up advanced dashboards in Power BI and Tableau – whatever gets you the clearest view, the quickest.
- Custom reports for individual responses and aggregated results
- Custom dashboard creation in SmartSurvey
- Custom dashboard creation in PowerBI and Tableau
Integrations and automation
With over 297 native integrations, open APIs, webhooks, and Zapier support, SmartSurvey opens up endless automation possibilities. As part of our service we can setup your integrations to ensure everything works seamlessly, exactly how you need it.
- Expert integration configuration with Salesforce, HubSpot and 297 other applications
- Webhooks and API integration – custom development
- Zapier integration
Added value services
If you need a multi-language survey, our team can help set up a single survey with pre-defined translation of common features and buttons into 56 languages, making it easy to reach a diverse audience.
We also offer a full translation service to handle translating all your questions, and any other text such as intros or invites. Concerned about bot responses or need to restrict survey access? We can implement advanced security settings.
And if you're running surveys across multiple brands or want a custom look, our white-label branding solution has you covered.
- Multi-language surveys with professional translation
- Bot protection and geographic access restrictions
- Whitelabel branding on UI and surveys
Getting started couldn’t be easier
For successful projects from start to finish – get a helping hand from our Managed Service team.
No contracts, just flexibility
Simple, fast, and commitment-free. Start when you’re ready, pause when you need.
Time-saving, hassle-free
We handle the details so you can focus on what matters – getting results and analysing the data.
Beautiful surveys, on-brand
Expertly crafted designs and custom themes that match your brand perfectly.
Confidential & secure
GDPR compliance and top-tier security to protect every response.
Dedicated support for survey success
From survey setup to insights analysis, our team is here to support you every step of the way.
Case studies and use cases
Education
sector
Managed a large-scale survey across 60 schools, providing individual and comparative dashboards for staff and students.
Government
consultations
Delivered a comprehensive survey with complex logic and Power BI reporting for a major government department, ensuring secure data handling and in-depth analysis.
Corporate
clients
Supported a leading electronics company with ongoing survey creation and management, acting as an internal user to streamline their survey processes.
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