Let us help make your survey project a success
Our managed survey service gives you access to our in-house expertise who are on hand to manage the entire survey process. From designing your survey to finding the right respondents and helping you to interpret the results, we’re with you every step of the way.
Connecting you with the right respondents
Through our consumer panel service, we can distribute your survey to 20 million panel respondents in over 70 different countries. From broad criteria to deep segmentation, whatever your target audience we can help you collect the feedback you need.
An extension of your team
From design, layout, logic and question advice, to respondent targeting, distribution and analysis we can provide support for you at every stage to ensure you achieve your objectives.
We use the smartsurvey tool in all parts of the business, ranging from gathering attendance details for events, asking for evaluation on courses, as well as requesting feedback on new company initiatives. We would be lost without it.Clare, HMV
Dogs Trust has found SmartSurvey invaluable for finding out the opinions of or supporters in an easy format. The survey was simple to set up but it looked very professional to our supporters. We can only thank SmartSurvey for all their help.Charlotte, DogsTrust
We have established a network of social researchers who act as ‘SmartSurvey Champions’ across the department and who offer help and advice to policy teams. To streamline the process, we’ve taken advantage of webinar training provided by SmartSurvey for new users.Vicky, Department for Education
SmartSurvey is great. Our team use it on a regular basis to poll employees and to get rsvps to events we hold. It is extremely easy to use and a great tool for simplifying my job.Julie, Oracle
Multi-award winning survey software
How can our managed survey service benefit you?
How does the process work?
Choosing the right channel for survey distribution
Email, SMS, QR codes, website pop-ups, Social media and embedding are all built into SmartSurvey and can be leveraged to maximise survey engagement. We can provide training to enable you to use all these channels or we can set them up for you.
Need some help with analysis and reporting?
Our team will be happy to provide a training session that is focused on how to use the reporting tools in SmartSurvey. Once you have collected your target number of responses, we can work with you to show you how to manipulate the data using the built in tools or through export to get the insights you need to make decisions.
Why choose SmartSurvey?
260,000+ customers use SmartSurvey to collect and analyse data in an instant. Our software enables organisations of any size to connect with the world around them and gather the opinions of the people that matter most, to answer questions, solve problems and come up with the next game changing idea. With powerful functionality, UK data storage, full GDPR compliance, advanced security features and accreditations, we’re trusted partners for global brands, public sector departments, local and central government.
Best suited if you are short on resource and need your survey created.
Perfect for larger or more complex surveys that need to be completed to a tight deadline.
|Up to 40 questions||Unlimited questions|
|Copy/paste – You have the final version of your questions, we build it in SmartSurvey for you||Support on question types to use|
|Brand your survey with your logo||Branded theme|
|After scope sign-off, one amend out of scope (conditions apply)||After scope sign-off, up to 5 amends (conditions apply)|
|Access to panels||Access to panels|
|Access to training||Access to training|
|You distribute (except when paired with a panel)||We can distribute:
|No logic or piping included||All SmartSurvey design features available to use|
|Plan purchased separately||Annual subscription to SmartSurvey plan included|
|Start quote||Start quote|
UK-based with safe and secure data storage
100% personal, one-to-one online service
Trusted by leading brands worldwide
GDPR compliant with data collection