Managed Survey Services
Create. Collect. Analyse. Access our team on‑demand
to get the answers you need fast.
Multi-award winning survey software





How can our managed survey service benefit you?
Choosing the right channel for survey distribution
Email, SMS, QR codes, website pop-ups, Social media and embedding are all built into SmartSurvey and can be leveraged to maximise survey engagement. We can provide training to enable you to use all these channels or we can set them up for you.
Need some help with analysis and reporting?
Our team will be happy to provide a training session that is focused on how to use the reporting tools in SmartSurvey. Once you have collected your target number of responses, we can work with you to show you how to manipulate the data using the built in tools or through export to get the insights you need to make decisions.
Why choose SmartSurvey?
400,000+ customers use SmartSurvey to collect and analyse data in an instant. Our software enables organisations of any size to connect with the world around them and gather the opinions of the people that matter most, to answer questions, solve problems and come up with the next game changing idea. With powerful functionality, UK data storage, full GDPR compliance, advanced security features and accreditations, we’re trusted partners for global brands, public sector departments, local and central government.
Pricing
Semi Managed
Best suited if you are short on resource and need your survey created.
- Up to 40 questions
- Copy/paste – You have the final version of your questions, we build it in SmartSurvey for you
- Brand your survey with your logo
- After scope sign-off, one amend out of scope (conditions apply)
- Time frame: Ready for you to send after 1 week or more
- Access to panels
- Access to training
- You distribute (except when paired with a panel)
- No logic or piping included
- Plan purchased separately
Fully Managed
Perfect for larger or more complex surveys that need to be completed to a tight deadline.
- Unlimited questions
- Support on question types to use
- Branded theme
- After scope sign-off, up to 5 amends (conditions apply)
- Time frame: Standard within a week (Fast track available)
- Access to panels
- Access to training
- We can distribute (Email or SMS)
- All SmartSurvey design features available to use
- Annual subscription to SmartSurvey plan included
Safe & Secure
Security is our most important feature
and we take it seriously
Security Features
Enable SSL encryption on any survey. Apply password protection and IP restriction on user accounts and survey responses.
ISO 27001 Certified
The highest possible standard for data security. An internationally recognised system for keeping information assets secure.
UK/EU Based Servers
All data is stored and backed up on UK/EU-based servers.
Data Protection Act
Fully compliant with EU Privacy Laws and registered under the Data Protection Act.
You’re in safe hands




